Shipping & Returns


Shipping

All online orders over $100 qualify for free shipping to the lower 48 US states.  If your total is less than $100, your order is subject to a $2.95 or $5.95 flat shipping rate depending on the weight of the package. 

We ship orders within 48 hours. All packages are sent via USPS First Class Mail or USPS Priority Mail. If you have questions or concerns about a shipment, please email us: hi@shopoceanchic.com

Expect your product to arrive in 2-7 days.

 

Return Policy

In-Store Purchases must be returned / exchanged at our Salem location within 7 days for either another item of the same value, or a merchandise credit. All merchandise must be unworn and tags must be intact.

 

If you wish to return or exchange your online purchase, please send it back to the shop within 7 business days from the date the order was placed online. We will gladly ship you additional sizes and colors when available or issue a merchandise credit for the amount of the product(s).  Packages should be mailed to (again the package MUST be postmarked within the 7 day time frame):

Ocean Chic

96 Wharf Street

Salem, MA 01970

 

Please note: when sending back your unused and tagged merchandise, please include your original invoice in your package. If a new size is needed, please make note of it on the invoice. Once the item is received, we will notify you if the size / color is available and either ship a new item to you or a merchandise credit will be issued electronically and a gift card for that amount will be sent to you. Postage is the customer’s responsibility and tracking is strongly encouraged.